Returns

Mountaineer USA takes great pride in the quality of their power sports equipment so that you will be a satisfied customer.

We spend a great deal of time with our manufactures on quality control and performance. We understand that sometimes the unit you ordered was not what you were expecting. You can return your product within the first seven days of your vehicle arriving. We request that you allow us to arrange freight back to Northwest Arkansas at your expense and pay a 15% restocking fee. The 15% is based on the amount you paid for the vehicle not including freight.

For non-power items such as the Mountaineer Cocoon, you may return those items within 14 days as long as they are unused and in their original condition. To return items contact us by phone at 479-986-8583.